Terms & Conditions for InnovQaraj.com
Last Updated: 20th February 2025

1. Introduction
By accessing or using InnovQaraj.com (“Website”), you agree to comply with these Terms & Conditions (“Terms”). These Terms govern your use of our platform for purchasing automotive accessories. If you disagree, then you may not access the website or use our services.

2. Eligibility

  • You must be at least 18 years old to use this Website.

  • By placing an order, you confirm that you are legally capable of entering into a binding contract.

3. Account Registration

  • You may need to create an account to place orders.

  • You are responsible for maintaining the confidentiality of your login credentials and agree to notify us immediately of unauthorized access.

4. Product Information

  • Product Listings: We sell automotive accessories only (e.g., car care kits, seat covers, gadgets, etc). We do not sell vehicles.

  • Descriptions, images, and pricing are for informational purposes. While we strive for accuracy, minor discrepancies may occur.

  • Prices are in Indian Rupees (₹) and inclusive of GST (unless stated otherwise).

5. Order Process

  • Placing Orders: Adding items to your cart does not reserve stock. Orders are confirmed only after payment is processed.

  • Cancellation: You may cancel orders before shipping by contacting us at support@innovqaraj.com.

6. Payment

  • Payment Gateway: All transactions are securely processed via Razorpay.

  • We do not store credit/debit card details. Payment data is entered directly on Razorpay’s platform and governed by their Terms.

  • Accepted payment methods: Credit/debit cards, UPI, net banking, and wallets.

7. Shipping & Returns

  • Shipping: Orders are fulfilled through third-party logistics partners (e.g., Delhivery, DTDC, Ekart, etc). Delivery timelines are estimates and not guaranteed.

  • Returns: Refer to our [Return/Refund Policy] for eligibility and procedures.

8. Intellectual Property

  • All content (logos, text, images) on the Website is owned by InnovQaraj.com or its licensors. Unauthorized use is prohibited.

9. User Conduct
You agree not to:

  • Use the Website for illegal purposes.

  • Upload harmful code or disrupt server functionality.

  • Impersonate others or provide false information.

10. Limitation of Liability

  • We are not liable for:

    • Indirect damages (e.g., loss of profits) arising from product use or Website access.

    • Errors in product descriptions or temporary Website unavailability.

11. Termination
We reserve the right to suspend/terminate your account for violations of these Terms.

12. Governing Law & Dispute Resolution

  • These Terms are governed by Indian law, with jurisdiction in Bengaluru, India courts.

  • Disputes will first be resolved via negotiation. If unresolved, proceedings may be initiated under the Consumer Protection Act, 2019.

13. Updates to Terms
We may update these Terms periodically. Continued use after changes implies acceptance.

14. Contact Us
For questions:

  • Email: support@innovqaraj.com

  • Address: Rajarajeshwari Nagar, Dr. Vishnuvardhan Road Bangalore – 560098, India